Every Booking Filled.Every Cancellation Saved.Every Client Coming Back.
A 6-agent AI client-engagement engine purpose-built for hair salons, beauty bars, spas, and aesthetic clinics. Replies in seconds, matches stylists, fills last-minute cancellations, books high-AOV consults, and rebooks clients at the right interval, in 91+ languages, 24/7.
A $70B+ U.S. salon and beauty services market is decided in DMs.
Clients discover, evaluate, and book in Instagram, TikTok, and SMS. The salon that replies in their language, in seconds, with the right stylist match, wins the booking and the retention.
Six leaks every salon owner and stylist feels.
You probably recognize all six. Each one quietly suppresses booking-rate, chair-utilization, AOV, and rebook rate.
New-client inquiries reply too slow
A first-time client at 9pm gets a reply Wednesday. They booked elsewhere by then.
Empty chairs from same-day cancels
A cancel at 11am for a 2pm appointment is pure margin loss. Standby lists rarely run.
Bilingual clients underserved
Spanish, Portuguese, and Korean clients want conversation in their language. Most salons only have English replies.
IG DMs and comments overflow
"Pricing?" "Availability?" "Who did this?" Most go unanswered, or take days.
High-AOV consults never booked
Aesthetic, extensions, color-correction, all require a consult. Most clients drift before booking it.
Clients drift between visits
Color clients should be back at 6 weeks. Most do not get a friendly nudge until 12+ weeks, if ever.
Six high-impact plays for salons and beauty,
and these are just the start.
These are six of the plays we see drive the fastest chair-utilization and AOV lift, new-client booking, cancellation backfill, high-AOV consults, bilingual, social, and rebooking. Powered by ChattiLiveâ„¢, CommentResponderâ„¢, and DottiDeepLinkâ„¢. Our platform is configurable to any flow you can name, this is the start of the menu, not the end of it.
Welcome the new client in seconds
ChattiLiveâ„¢ replies in seconds, runs a stylist-match qualifier (length, current color, inspiration, schedule), and books the new-client appointment. DottiDeepLinkâ„¢ resolves the client before the first message.
- Sub-minute reply across web, SMS, and IG DM
- Stylist matching based on specialty
- Pre-visit form sent in-thread
Fill the empty chair before the stylist eats the loss
ChattiLiveâ„¢ runs the standby list automatically the moment a same-day cancellation is detected, lifting backfill rates.
- Automated standby-list outreach
- First-yes-wins backfill flow
- Reschedule + standby in parallel
Get aesthetic and extension clients into the chair
ChattiLiveâ„¢ frames the right consult-first journey for high-AOV services (lip filler, extensions, color correction), books the free consult, and sends pre-consult prep.
- Consult-first framing for aesthetic / extensions / correction
- Pre-consult prep sent in-thread
- Before/after references shared on demand
Welcome clients in the language of home
ChattiLiveâ„¢ on verified WhatsApp Business with green-check trust runs native conversations in 91+ languages, with bilingual stylist routing.
- Official WhatsApp Business API, green-check verified
- Native conversation in 91+ languages
- Bilingual stylist matching
Capture every IG / TikTok beauty question
CommentResponderâ„¢ replies in your brand voice in seconds, hides spam, and pulls high-intent commenters into private DMs where ChattiLiveâ„¢ books a service or consult.
- Real-time replies on Meta and TikTok
- Auto-DM high-intent commenters to booking
- Tone-of-voice guardrails enforced by Audittiâ„¢
Bring color and service clients back at the right interval
ChattiLiveâ„¢ runs rebook outreach on the right cadence (color 6 weeks, blowouts weekly, aesthetic touch-ups quarterly) and asks for the review at the right moment.
- Service-specific rebook intervals
- Stylist-matched rebook for continuity
- Review request at the moment of delight
These are just six of the highest-impact plays. Our platform runs many more.
Have a flow in mind that is not on this list? Our platform is configurable to any sales, service, or retention conversation you can name. We start with the play that moves the needle fastest, then layer on the rest as you scale.
Real conversations our platform is having right now.
Six conversations powered by ChattiLiveâ„¢ and CommentResponderâ„¢, on-brand, client-aware, in their language.
Six AI agents. One client-engagement playbook.
Single-model chatbots guess. Our patent-pending architecture coordinates six specialized agents that cross-validate every reply against your salon, your tone, and the realities of beauty-client decision-making.
Maestriâ„¢
Goal Orchestrator
Aligns every conversation to your KPIs. Revenue per lead, show rate, retention, every reply has a target.
Dottiâ„¢
Identity & Data
Reverse-resolves anonymous web traffic and enriches every prospect with 2,000+ attributes.
Mattiâ„¢
Creative on the Fly
Personalizes copy and imagery per audience segment, language, and life stage.
Chattiâ„¢
Conversational Closer
Runs your sales playbook on web, SMS, WhatsApp, and Messenger in 91+ languages.
Omniâ„¢
Cross-Channel Brain
Picks the right channel and moment, with one continuous memory across every touchpoint.
Audittiâ„¢
Compliance Guard
Hard-tethers every reply to your approved playbook. No hallucinations, no off-brand promises.
Built for the realities of salon, spa, and aesthetic operations.
Patent-pending multi-agent engine
Six specialized agents that cross-validate every reply. Single-model chatbots cannot match this for accuracy or steering.
Plugs into the stack you already run
Salesforce, HubSpot, GoHighLevel, Zoho, plus custom platforms via API. Bi-directional sync, zero rip-and-replace.
Live in days, not quarters
Ingests your website, brochures, and playbooks instantly. Pilot one play in days, not a six-month implementation.
SOC 2 Type II certified
Enterprise security, data segregation, encryption at rest and in transit. Your data never trains public models.
Pilot one play.
See the lift in weeks.
Tell us where the biggest leak is, new-client booking, cancellation backfill, high-AOV consults, bilingual, social, or rebooking, and we will scope a focused pilot you can stand up fast.
30-minute working session
No generic deck. We map your highest-leverage flow live.
Pilot scoped in days
One channel, one play, one measurable KPI to start.
Plays nice with your stack
CRM, PMS, ad platforms, dialer, no rip-and-replace.
[1] U.S. salon and beauty services market sizing per the Professional Beauty Association (PBA) and IBISWorld. probeauty.org · ibisworld.com.
[2] Social-driven booking behavior per Mindbody Wellness Index and Booksy industry reports. mindbodyonline.com.
[3] Same-day cancellation rates per Mindbody industry benchmarks for personal-care services. mindbodyonline.com.