Every Trial Booked.Every Member Engaged.Every Cancel Saved.
A 6-agent AI member-engagement engine purpose-built for gyms, boutique studios, and wellness brands. Books trials, recovers no-shows, supports bilingual members, runs cancel-save, and turns members into referrals, in 91+ languages, 24/7.
A $40B U.S. fitness industry won at the trial booking.
Members decide in the first 30 days. The studios that win are the ones that book the trial in seconds, save the no-show, and stay in the conversation across the membership.
Six leaks every studio owner and ops lead feels.
You probably recognize all six. Each one quietly suppresses trial-to-member, retention, and referral economics.
Trial leads die before the booking
A web-form lead at 9pm gets a reply Monday morning. The motivation has cooled and the next gym already booked them.
Trial no-shows kill conversion
A huge share of booked trials never walk in. No same-day SMS, no nerves-buster message.
Bilingual prospects walk on every shift
Spanish-speaking members reach an English-only desk, then disappear. You lose the family-of-four membership at the front door.
Social comments are pure intent, missed
Every "where are you located?" on Instagram is a hand-raise. Most go unanswered.
Cancellations come out of nowhere
A member that has not been in for 3 weeks is a cancellation in waiting. No one is reaching out 1-to-1 with a freeze, pause, or downgrade option.
Happy members never refer, or review
No 90-day milestone, no review request, no referral perk. The community-building lever sits idle.
Six high-impact plays for fitness and wellness,
and these are just the start.
These are six of the plays we see drive the fastest member-economics lift, trial booking, no-show recovery, bilingual support, social, cancel-save, and referrals. Powered by ChattiLiveâ„¢, CommentResponderâ„¢, and DottiDeepLinkâ„¢. Our platform is configurable to any flow you can name, this is the start of the menu, not the end of it.
Book the trial in seconds, every time
ChattiLiveâ„¢ replies in seconds, qualifies fitness goal, and books a coach-led trial. DottiDeepLinkâ„¢ resolves the visitor and routes to the closest studio.
- Sub-minute reply on web, SMS, and social
- Coach-led trial booking with class match
- Routes to nearest studio for multi-location brands
Save the trial that would have ghosted
ChattiLiveâ„¢ runs same-day confirmation and nerves-buster outreach to lift trial-show rate. Reschedules in-thread when needed.
- Same-day SMS confirmation 4 hours out
- Nerves-buster + coach intro for first-timers
- In-thread rescheduling, no calls
Welcome members in the language they live in
ChattiLiveâ„¢ on verified WhatsApp Business with green-check trust runs native conversations in 91+ languages. Class match, billing, and freezes, all guided.
- Official WhatsApp Business API, green-check verified
- Native conversation in 91+ languages
- Routes to bilingual coaches when available
Capture every TikTok and Instagram inquiry
CommentResponderâ„¢ replies in your brand voice in seconds, hides spam, and pulls high-intent commenters into private DMs where ChattiLiveâ„¢ books the trial.
- Real-time replies on Meta and TikTok
- Auto-DM high-intent commenters to front desk
- Brand voice consistent on every reply
Save the membership before it cancels
ChattiLiveâ„¢ runs inactivity-trigger outreach with freeze, downgrade, or buddy-class options before the cancel ticket is filed.
- Inactivity-trigger outreach (3-week silent member)
- Freeze, downgrade, and flex-pack offers
- In-thread member-care escalation
Turn happy members into 5-star reviews and referrals
ChattiLiveâ„¢ runs 90-day milestone outreach for review requests and warm referral capture, with a credit incentive and brand voice intact.
- 90-day Google / Yelp review requests
- Warm-referral capture with credit incentive
- Tone-of-voice guardrails enforced by Audittiâ„¢
These are just six of the highest-impact plays. Our platform runs many more.
Have a flow in mind that is not on this list? Our platform is configurable to any sales, service, or retention conversation you can name. We start with the play that moves the needle fastest, then layer on the rest as you scale.
Real conversations our platform is having right now.
Six conversations powered by ChattiLiveâ„¢ and CommentResponderâ„¢, on-brand, member-aware, in their language.
Six AI agents. One member-engagement playbook.
Single-model chatbots guess. Our patent-pending architecture coordinates six specialized agents that cross-validate every reply against your class schedule, your tone, and your retention goals.
Maestriâ„¢
Goal Orchestrator
Aligns every conversation to your KPIs. Revenue per lead, show rate, retention, every reply has a target.
Dottiâ„¢
Identity & Data
Reverse-resolves anonymous web traffic and enriches every prospect with 2,000+ attributes.
Mattiâ„¢
Creative on the Fly
Personalizes copy and imagery per audience segment, language, and life stage.
Chattiâ„¢
Conversational Closer
Runs your sales playbook on web, SMS, WhatsApp, and Messenger in 91+ languages.
Omniâ„¢
Cross-Channel Brain
Picks the right channel and moment, with one continuous memory across every touchpoint.
Audittiâ„¢
Compliance Guard
Hard-tethers every reply to your approved playbook. No hallucinations, no off-brand promises.
Built for the realities of modern fitness operations.
Patent-pending multi-agent engine
Six specialized agents that cross-validate every reply. Single-model chatbots cannot match this for accuracy or steering.
Plugs into the stack you already run
Salesforce, HubSpot, GoHighLevel, Zoho, plus custom platforms via API. Bi-directional sync, zero rip-and-replace.
Live in days, not quarters
Ingests your website, brochures, and playbooks instantly. Pilot one play in days, not a six-month implementation.
SOC 2 Type II certified
Enterprise security, data segregation, encryption at rest and in transit. Your data never trains public models.
Pilot one play.
See the lift in weeks.
Tell us where the biggest leak is, trial booking, no-show recovery, bilingual support, social, cancel-save, or referrals, and we will scope a focused pilot you can stand up fast.
30-minute working session
No generic deck. We map your highest-leverage flow live.
Pilot scoped in days
One channel, one play, one measurable KPI to start.
Plays nice with your stack
CRM, PMS, ad platforms, dialer, no rip-and-replace.
[1] U.S. health & fitness club revenue and membership per the Health & Fitness Association (formerly IHRSA) Global Report. healthandfitness.org.
[2] Cancellation and retention benchmarks aggregated from Mindbody, ABC Fitness, and Glofox industry reports. mindbodyonline.com.