Every Family Welcomed.Every Tour Booked.Every Resident at Home.
A 6-agent AI family-engagement engine purpose-built for senior living, assisted living, and memory care. Welcomes adult children, supports bilingual families, fills tours, moves waitlists, and turns residents into referrals, in 91+ languages, 24/7, with empathy on every word.
A $650B sector won at the most emotional inquiry of the year.
Adult children make this decision in moments, after a fall, a diagnosis, a hospital stay. The community that responds with empathy and care, in their language, wins the family.
Six leaks every executive director and sales lead feels.
You probably recognize all six. Each one quietly leaves families confused, communities under-occupied, and the wrong tone on the most important inquiry of the year.
Inquiries arrive at the worst moment, and wait
A web form at 9pm after mom's fall waits until Monday. By then the family has booked elsewhere or paused entirely.
After-hours calls go to voicemail
Most family inquiries happen evenings and weekends. Phone trees and voicemail are the wrong tone.
Bilingual families need cultural respect
Spanish, Mandarin, and Vietnamese-speaking families need conversation in their language and respect for culture, food, and family-visit norms.
Social comments are pure intent, missed
Every "anyone toured this community?" Facebook comment is a hand-raise. Most go unanswered or get the wrong tone.
Waitlists go cold without nurture
A family on a waitlist for 6 months is forgotten by month 3. Someone else fills the suite.
Happy families never share, or refer
No 90-day check-in, no review request, no neighbor referral. The most powerful marketing channel sits idle.
Six high-impact plays for senior living,
and these are just the start.
These are six of the plays we see drive the fastest occupancy and family-trust lift, family tour, memory care, bilingual support, social, waitlist, and reviews. Powered by ChattiLiveâ„¢, CommentResponderâ„¢, and DottiDeepLinkâ„¢. Our platform is configurable to any flow you can name, this is the start of the menu, not the end of it.
Book the tour during the emotional moment
ChattiLiveâ„¢ replies with empathy in seconds, qualifies care level and timeline, and books a virtual or in-person tour. DottiDeepLinkâ„¢ resolves the family before the first message.
- Sub-minute reply on web, SMS, and social
- Empathy-first tone, on every reply
- Virtual + in-person tour sequencing
Help the family asking the hardest question
ChattiLiveâ„¢ runs memory-care-specific qualifier (wandering, communication, safety) with maximum empathy and routes to your memory-care director with a brief.
- Memory-care criteria handled with care
- Director call booked with full context
- Family resources delivered in-thread
Welcome families in the language of home
ChattiLiveâ„¢ on verified WhatsApp Business with green-check trust runs native conversations in 91+ languages, with cultural respect for food, holidays, and family-visit norms.
- Official WhatsApp Business API, green-check verified
- Native conversation in 91+ languages
- Cultural fluency, not translation
Capture every Facebook family inquiry
CommentResponderâ„¢ replies in your brand voice in seconds, hides spam, and pulls high-intent commenters into private DMs where ChattiLiveâ„¢ books a tour.
- Real-time replies on Meta and Nextdoor-adjacent
- Auto-DM high-intent commenters to liaison
- Tone-of-voice guardrails enforced by Audittiâ„¢
Move waitlisted families to confirmed move-ins
ChattiLiveâ„¢ runs CRM-triggered waitlist outreach when suites open, holds suites with the family, and coordinates the move-in checklist.
- Suite-open triggers with hold-period offer
- Move-in checklist and family logistics
- Lifts move-in conversion vs. legacy nurture
Turn settled families into reviews and referrals
ChattiLiveâ„¢ runs 90-day family check-ins, review requests, and warm referral capture, with empathy on every word.
- 90-day family check-ins and review requests
- Warm-referral capture from settled families
- Empathy-first tone, never transactional
These are just six of the highest-impact plays. Our platform runs many more.
Have a flow in mind that is not on this list? Our platform is configurable to any sales, service, or retention conversation you can name. We start with the play that moves the needle fastest, then layer on the rest as you scale.
Real conversations our platform is having right now.
Six conversations powered by ChattiLiveâ„¢ and CommentResponderâ„¢, on-brand, family-aware, in their language.
Six AI agents. One family-trust playbook.
Single-model chatbots guess. Our patent-pending architecture coordinates six specialized agents that cross-validate every reply against your community, your tone, and the most emotional moment of a family's year.
Maestriâ„¢
Goal Orchestrator
Aligns every conversation to your KPIs. Revenue per lead, show rate, retention, every reply has a target.
Dottiâ„¢
Identity & Data
Reverse-resolves anonymous web traffic and enriches every prospect with 2,000+ attributes.
Mattiâ„¢
Creative on the Fly
Personalizes copy and imagery per audience segment, language, and life stage.
Chattiâ„¢
Conversational Closer
Runs your sales playbook on web, SMS, WhatsApp, and Messenger in 91+ languages.
Omniâ„¢
Cross-Channel Brain
Picks the right channel and moment, with one continuous memory across every touchpoint.
Audittiâ„¢
Compliance Guard
Hard-tethers every reply to your approved playbook. No hallucinations, no off-brand promises.
Built for the realities of senior care and family decision-making.
Patent-pending multi-agent engine
Six specialized agents that cross-validate every reply. Single-model chatbots cannot match this for accuracy or steering.
Plugs into the stack you already run
Salesforce, HubSpot, GoHighLevel, Zoho, plus custom platforms via API. Bi-directional sync, zero rip-and-replace.
Live in days, not quarters
Ingests your website, brochures, and playbooks instantly. Pilot one play in days, not a six-month implementation.
SOC 2 Type II certified
Enterprise security, data segregation, encryption at rest and in transit. Your data never trains public models.
Pilot one play.
See the lift in weeks.
Tell us where the biggest leak is, family tour, memory care, bilingual, social, waitlist, or family reviews, and we will scope a focused pilot you can stand up fast.
30-minute working session
No generic deck. We map your highest-leverage flow live.
Pilot scoped in days
One channel, one play, one measurable KPI to start.
Plays nice with your stack
CRM, PMS, ad platforms, dialer, no rip-and-replace.
[1] U.S. senior care market sizing per the National Investment Center for Seniors Housing & Care (NIC). nic.org.
[2] U.S. 65+ population per the U.S. Census Bureau, Older Population and Aging. census.gov.
[3] Family decision-making behavior per AARP Caregiving in the U.S. report. aarp.org/caregiving.