Every New Pet Booked.Every Urgent Visit Triaged.Every Wellness Done On Time.
A 6-agent AI front-office and triage engine purpose-built for veterinary practices. Books new pets, triages urgent symptoms, supports bilingual families, runs recalls, and turns happy clients into referrals, in 91+ languages, 24/7.
A $140B U.S. pet industry won at the front desk and at 8pm Sunday.
Pet parents reach out the moment something is wrong. The clinic that picks up, triages with empathy, and books the right visit wins the family for life.
Six leaks every practice owner and hospital manager feels.
You probably recognize all six. Each one quietly empties exam rooms, suppresses compliance, and pushes pet parents to the next clinic on Google.
Front desk cannot answer at peak
A new pet parent at 8am Monday hits voicemail and books elsewhere by 8:15am.
Urgent triage falls between phones and ER
A worried pet parent at 9pm Sunday cannot tell if it is an ER trip or a Monday appointment. Without triage, they go to the ER and skip you for follow-up.
Bilingual families walk on every shift
Spanish-speaking pet parents reach an English-only desk. The neighborhood family chooses elsewhere.
Social comments are pure intent, missed
Every "is this normal?" or "where do you go for vet care?" comment is a hand-raise. Most go unanswered.
Compliance and recalls fall behind
Vaccines, heartworm tests, dentals all sit on the schedule and slip past due. Compliance gaps hurt pets and revenue.
Happy clients never refer, or review
Pet parents are emotional advocates if you ask. Most clinics never ask.
Six high-impact plays for veterinary,
and these are just the start.
These are six of the plays we see drive the fastest production and compliance lift, new pet, urgent triage, bilingual, social, recalls, and reviews. Powered by ChattiLiveâ„¢, CommentResponderâ„¢, and DottiDeepLinkâ„¢. Our platform is configurable to any flow you can name, this is the start of the menu, not the end of it.
Welcome the new pet parent in seconds
ChattiLiveâ„¢ replies in seconds, books the wellness visit, and queues records requests. DottiDeepLinkâ„¢ resolves the family before the first message.
- Sub-minute reply on web, SMS, and social
- Wellness package and prevention plans set up at booking
- Records requests queued automatically
Triage the worried pet parent at 9pm Sunday
ChattiLiveâ„¢ runs vet-team-approved triage flows, books same-day visits, and falls back to ER when symptoms warrant.
- Triage flows tuned by your vet team
- Same-day visits booked when appropriate
- ER fallback when symptoms warrant
Welcome families in the language they speak at home
ChattiLiveâ„¢ on verified WhatsApp Business with green-check trust runs native conversations in 91+ languages, with bilingual provider routing.
- Official WhatsApp Business API, green-check verified
- Native conversation in 91+ languages
- Routes to bilingual vets and techs when available
Capture every IG and TikTok pet question
CommentResponderâ„¢ replies in your brand voice in seconds, hides spam, and pulls high-intent commenters into private DMs where ChattiLiveâ„¢ books a real visit.
- Real-time replies on Meta and TikTok
- Auto-DM high-intent commenters to front desk
- Educational tone with a clear next step
Bring overdue patients back, keep compliance up
ChattiLiveâ„¢ runs vaccine, heartworm, and dental recall outreach with one-tap booking and Rx refill bundling.
- Vaccine, heartworm, and dental recalls
- Rx refill bundling at the same visit
- Lifts compliance and production per chair
Turn a great visit into 5-star reviews
ChattiLiveâ„¢ runs post-visit review requests and warm referral capture. Pet parents are advocates if you ask.
- Post-visit Google / Yelp review requests
- Warm-referral capture with credit incentive
- Tone-of-voice guardrails enforced by Audittiâ„¢
These are just six of the highest-impact plays. Our platform runs many more.
Have a flow in mind that is not on this list? Our platform is configurable to any sales, service, or retention conversation you can name. We start with the play that moves the needle fastest, then layer on the rest as you scale.
Real conversations our platform is having right now.
Six conversations powered by ChattiLiveâ„¢ and CommentResponderâ„¢, on-brand, triage-aware, in their language.
Six AI agents. One veterinary front-office playbook.
Single-model chatbots guess. Our patent-pending architecture coordinates six specialized agents that cross-validate every reply against your protocols, your providers, and your tone with worried pet parents.
Maestriâ„¢
Goal Orchestrator
Aligns every conversation to your KPIs. Revenue per lead, show rate, retention, every reply has a target.
Dottiâ„¢
Identity & Data
Reverse-resolves anonymous web traffic and enriches every prospect with 2,000+ attributes.
Mattiâ„¢
Creative on the Fly
Personalizes copy and imagery per audience segment, language, and life stage.
Chattiâ„¢
Conversational Closer
Runs your sales playbook on web, SMS, WhatsApp, and Messenger in 91+ languages.
Omniâ„¢
Cross-Channel Brain
Picks the right channel and moment, with one continuous memory across every touchpoint.
Audittiâ„¢
Compliance Guard
Hard-tethers every reply to your approved playbook. No hallucinations, no off-brand promises.
Built for the realities of veterinary practice operations.
Patent-pending multi-agent engine
Six specialized agents that cross-validate every reply. Single-model chatbots cannot match this for accuracy or steering.
Plugs into the stack you already run
Salesforce, HubSpot, GoHighLevel, Zoho, plus custom platforms via API. Bi-directional sync, zero rip-and-replace.
Live in days, not quarters
Ingests your website, brochures, and playbooks instantly. Pilot one play in days, not a six-month implementation.
SOC 2 Type II certified
Enterprise security, data segregation, encryption at rest and in transit. Your data never trains public models.
Pilot one play.
See the lift in weeks.
Tell us where the biggest leak is, new pet, urgent triage, bilingual, social, recalls, or reviews, and we will scope a focused pilot you can stand up fast.
30-minute working session
No generic deck. We map your highest-leverage flow live.
Pilot scoped in days
One channel, one play, one measurable KPI to start.
Plays nice with your stack
CRM, PMS, ad platforms, dialer, no rip-and-replace.
[1] U.S. pet industry expenditures per the American Pet Products Association (APPA) National Pet Owners Survey. americanpetproducts.org.
[2] Pet ownership demographics per the American Veterinary Medical Association (AVMA) Pet Ownership and Demographics Sourcebook. avma.org.
[3] Call answer-rate benchmarks aggregated from VetSuccess and Vetstoria industry reports. vetsuccess.com.