Insights & Strategies for
Smarter Conversions
Stay ahead with the latest on AI-powered social commerce, comment automation, and conversion optimization.
Stay ahead with the latest on AI-powered social commerce, comment automation, and conversion optimization.
Stay ahead with the latest on AI-powered social commerce, comment automation, and conversion optimization.

Hi there, My take Before most people call you, book with you, or buy from you, they read your reviews. A single unanswered one-star can quietly cost you customers you’ll never know you lost. And yet reviews are the thing almost everyone handles last: in a separate tab, days later, if at all. That changes [...]
Jason Tremblay
November 11, 2026

Hi there, My take Open your own phone and think about which messages you actually reply to. Probably not the marketing email buried in a promotions tab, or the text from a number you don’t recognize. More likely it’s WhatsApp, the place where you talk to real people, where a message feels like a conversation [...]
Jason Tremblay
October 22, 2026

Hi there, My take Your customers reach you from everywhere. A comment on an Instagram post. A question in your website chat. A reply to an SMS or WhatsApp campaign. In that moment, the only thing that matters is whether the answer they get truly understands them: who they are, what they need, and the [...]
Jason Tremblay
October 14, 2026

Hi there, My take Anyone can build an AI that generates words. The hard part, the part that actually matters, is understanding what a person really means. Sarcasm read as sincerity. A furious customer handled like a casual one. A genuine question mistaken for an attack, or an attack waved through as feedback. Get that [...]
Jason Tremblay
September 30, 2026

Hi there, My take For months I’ve told you the biggest leap in our product was “getting closer.” This week it arrived, and every ConversionIQ user is now on it: a completely rebuilt platform. Here’s why it matters more than a redesign. The things we get excited about in this newsletter, Chatti acting on its [...]
Jason Tremblay
September 23, 2026

Hi there, My take A couple of weeks ago I wrote that the best software is starting to act on its own, and I hinted that something big was in heavy testing. Here it is. Until this week, a campaign sent everyone messages on the same fixed schedule. The loyal customer who always replies at [...]
Jason Tremblay
August 26, 2026

Hi there, 🍻 First, an invitation If you’re in Central Florida next week, come spend Wednesday evening with us. On August 19 we’re hosting AI After Hours at our Orlando HQ, 5 to 7pm, with ONE Agency and the Orlando Chamber of Commerce. No stage, no jargon, no sales pitch. Just a straight answer to one question: [...]
Jason Tremblay
August 12, 2026

Hi there, My take Yesterday we hosted Mara Lezama Espinosa, Governor of Quintana Roo, home to Cancún, the Riviera Maya, and Tulum, at our Orlando offices. It was a genuine honor to welcome her and say, in person, “Madame Governor, welcome to Orlando.” We talked about the future of tourism and how AI can help [...]
Jason Tremblay
August 6, 2026